Last Updated: [Current Date]
Welcome to Bridal Fabric Shop. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By accessing and using the Bridal Fabric Shop website (bridalfabricoffer.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
2. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not attempt to gain unauthorized access to any part of the website
- Not use the website in any way that could damage, disable, or impair our services
3. Products and Services Description
3.1 Product Availability
We specialize in premium bridal fabrics available in various colors including Black, Blue, Champagne, Colour, Green, Ivory, Lace, Nude, Pink, Purple, Lilac and Lavender, Red and Burgundy, Silver and Grey, and White.
3.2 Custom Orders
We offer custom fabric orders with specific requirements. Please note that custom orders cannot be returned or exchanged due to their personalized nature.
3.3 Product Information
We strive to provide accurate product descriptions and images. However, slight variations in color or texture may occur due to monitor settings and the natural characteristics of fabrics.
4. Order and Payment Terms
4.1 Order Process
All orders are processed within 1-2 business days after payment confirmation. You will receive a notification email once your order has shipped.
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Pricing and Taxes
All prices are listed in US dollars. International customers (excluding Asia and select remote regions) are responsible for any customs fees, duties, or taxes associated with their orders.
5. Shipping Policy
5.1 Shipping Methods
We offer two shipping options:
- Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping – Available for orders over $50 via EMS (15-25 business days after shipment)
5.2 Shipping Areas
We ship worldwide except to Asia and select remote regions. Delivery times may vary depending on customs processing in your country.
5.3 Order Tracking
All shipping methods include tracking. You will receive tracking information via email once your order ships.
6. Returns and Exchanges
6.1 Return Timeframe
You may return most items within 15 days of receiving your order. To be eligible for a return, your item must be:
- Unused and in the same condition as received
- In its original packaging with all tags attached
- Accompanied by the original documentation
6.2 Non-Returnable Items
Due to the delicate and personal nature of certain bridal materials, the following items cannot be returned or exchanged:
- Cut fabrics
- Custom orders
- Sale items
- Intimate apparel fabrics
6.3 Return Process
To initiate a return, please contact our customer service team at [email protected] to request a Return Authorization (RA) number. Unauthorized returns cannot be processed.
6.4 Refunds
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to your original payment method.
6.5 Exchanges
We accept exchanges for the same item in a different color or size, subject to availability. Please indicate your exchange preference when requesting a return.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Bridal Fabric Shop and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
Bridal Fabric Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or our products. Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.
9. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Bridal Fabric Shop, 2709 Worley Avenue, Charlottesville, VA 22901, United States
Response Time: Within 24-48 hours during business days
Thank you for choosing Bridal Fabric Shop for your special day. We are committed to providing you with premium fabrics and exceptional service.
